Your information, handled with care

Privacy policy

This policy explains how NKAVO LTD handles personal data when you visit nkavo.com, contact us, or book a call with us.

Effective date: 29 September 2026

Who we are

NKAVO LTD (“Nkavo”, “we”, “us” or “our”) is a Nigerian technology company, registered in Lagos, Nigeria (RC 9553693). We are responsible for personal data described in this policy. You can contact us at hello@nkavo.com.

Information we handle

Our website does not have an account system or a contact form. Depending on how you use the site, we may handle:

  • Messages you send us: your name, email address, phone number, company details, and anything else you choose to include in an email, call, or WhatsApp message.
  • Booking details: information you provide if you follow our booking link and schedule a call through Cal.com.
  • Basic technical information: information such as IP address, browser and device details, requested pages, and timestamps that may appear in hosting, delivery, and security logs when a page is requested.

Please avoid sending sensitive personal information unless it is needed for your enquiry.

Why and on what basis we use it

We use this information to reply to enquiries, arrange and prepare for meetings, provide requested services, keep the website secure and functioning, and meet legal obligations. Under the Nigeria Data Protection Act 2023, our lawful basis depends on the purpose: taking steps at your request or performing a contract, our legitimate interests in operating and securing our business, or complying with a legal obligation. Where the law requires consent, we will ask for it and you may withdraw it.

Cookies and similar technologies

Our current website code does not set analytics or advertising cookies. Our hosting and security providers may process technical information in server logs to deliver and protect the site. Third-party services and embedded previews may use their own cookies or similar technologies when you interact with them; their own privacy notices explain those practices.

Who may receive information

We share personal data only where needed for the purposes above, including with service providers that host and protect our website or support communications and scheduling. The site also loads fonts from Google Fonts, links to Cal.com and WhatsApp, and displays previews from third-party product websites. When your browser connects to those services or you follow their links, those providers may receive technical information or information you submit directly to them. Their processing is governed by their own privacy policies.

Some providers may process data outside Nigeria. Where a cross-border transfer is involved, we will use a transfer mechanism permitted by applicable data protection law.

How long we keep information

We keep messages and related business records only for as long as needed to respond, manage a potential or current business relationship, resolve disputes, and meet legal or accounting requirements. Technical logs are kept according to the retention settings of our hosting and security providers. We delete or de-identify information when it is no longer needed, subject to applicable law.

How we protect information

We use reasonable organisational and technical safeguards appropriate to the information we handle. No method of transmitting or storing information can be guaranteed to be completely secure, but we work to prevent unauthorised access, use, alteration, or loss.

Your rights

Subject to the Nigeria Data Protection Act 2023 and any applicable limits, you may ask us to:

  • confirm whether we process your personal data and provide access to it;
  • correct inaccurate or incomplete information;
  • erase information or restrict its processing in appropriate circumstances;
  • provide information you gave us in a portable format, where applicable;
  • object to processing based on our legitimate interests; and
  • withdraw consent where we rely on consent; and
  • request human review of a decision made solely by automated processing where the law gives you that right.

To make a request, email hello@nkavo.com with “Privacy request” in the subject. We may need to verify your identity before acting. You may also lodge a complaint with the Nigeria Data Protection Commission.

Children

This website is intended for businesses and is not directed at children. We do not knowingly seek to collect personal data from children through this website.

Links to other websites

Our site links to other websites and may display third-party previews. We do not control those services or their privacy practices. Please read their privacy notices when you visit them.

Changes to this policy

We may update this policy as our website or data practices change. We will publish the updated version on this page and revise the effective date above.

Contact us

For questions or requests about this policy or your personal data, contact NKAVO LTD at hello@nkavo.com. We are based in Lagos, Nigeria.

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